PRIVACY POLICY

Effective Date: 31 July 2025

At FIXX BZ Resources, we value your privacy and are committed to protecting your personal data in accordance with Malaysia’s Personal Data Protection Act (PDPA) 2010. This Privacy Policy outlines how we collect, use, and protect your information.

1. Who We Are

FIXX BZ Resources
Level 28, GTower Jalan Tun Razak
50450 Kuala Lumpur, Malaysia
Email: linda@fixxbz.com.my
Phone: +6012-400 3988

2. Information We Collect

We collect the following information during your interaction with us:

• Full name, email, phone number, and company details.
• Billing and payment information during course registration (processed securely via CHIP).
• Feedback, queries, and course evaluation responses.

3. How We Use Your Data

Your data is used to:

• Register you for our training programs.
• Process secure payments via CHIP.
• Communicate course-related information.
• Improve our services and marketing effectiveness.

4. How We Protect Your Data

• All transactions are processed securely using CHIP’s PCI DSS-compliant payment system.
• We do not store credit/debit card information on our servers.
• Access to personal data is restricted to authorized personnel only.

5. Data Sharing

We do not sell or rent your personal information. However, we may share your data with:

• Payment processor (CHIP)
• Government or legal authorities if required by law

6. Your Rights

You have the right to:

• Access and update your data
• Withdraw consent for marketing communication
• Request deletion of your data (subject to legal exceptions)

7. Cookies and Tracking

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.

8. Contact Us

For questions about this policy or to make a data-related request:
Email: linda@fixxbz.com.my
Phone: +6012-400 3988