Mastering Professional Communication, Writing & Presentation

Overview
Communication Skills
Studies have shown that 70% of mistakes in the workplace are a direct result of poor communication. This means that companies have lost revenue, competitive edge, market share, and even human capital – all through mistakes that could have been avoided.

Writing that Works
Many people are defeated by the attitude that writing is an awesome task. They do not trust themselves with the language. They go to the files to see what has been done in the past. To overcome their insecurity, they try to write to impress. They hunt for big words to sound like an authority on the subject. That is not the path to confident, effective writing. This workshop will show participants the habits of good writing.
Presentation Skills
Speaking under pressure, or thinking on your feet, is based on being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations. This course is aimed at teaching participants some new techniques which will give them the persuasive edge when they are making a presentation, fielding difficult questions, or presenting complex information.